Privacy policy.

We, at TETZAGUSTIN.COM and OBSIDIAN GUIDANCE, hold your privacy in high regard. This Privacy Policy is created to clarify how we gather, use, share, and safeguard the personal information you provide to us when you visit our website, buy our products or services, or interact with us on social media. It also outlines your own rights regarding the information we collect.

Please carefully read this Privacy Policy. We will notify you of any updates to this Policy by changing the "last updated" date at the beginning of this document. Any changes take effect immediately upon being posted on our website, and you acknowledge these changes without the need for separate notification by continuing to use our website. We encourage you to periodically review this Privacy Policy, especially when you visit our website or engage with us on social media. Your continued use of our website after we post a revised Privacy Policy is considered acceptance of any changes to the policy.

DATA WE COLLECT

We gather various types of information from you when you visit our website, make purchases, or engage with us on social media. By agreeing to this Privacy Policy, you are expressly permitting us to collect the data detailed below, use it, process it, and, when necessary for our legitimate business purposes, share it with third-party processors. The information we may collect encompasses:

PERSONAL DATA

Personal Data refers to information that can be used to identify you specifically. This may include details such as your name, shipping address, email address, phone number, or demographic information like your age, gender, or hometown. When you voluntarily provide us with this information on our website or any mobile application, you are giving us your consent to collect it.

Some of this information is typically given when you register on our website or make purchases from it. You might also provide this data when engaging in various activities on our site, such as commenting on blogs, reaching out to us with questions, or participating in group training. It's important to note that you have the choice to disclose this data, and you are not obligated to do so. However, declining to provide this information may limit your access to certain benefits on our website and could affect your ability to make purchases.

DERIVATIVE DATA

Derivative data consists of information that our servers automatically gather when you visit our website. This data includes your IP address, the type of browser you use, the dates and times of your visits to our website, and the specific pages you look at. If you're using a mobile application, our servers may also collect information about your device, such as its name and type, your phone number, your country of origin, and any interactions you have with our application.

Additionally, derivative data can encompass information collected by third-party service providers, like advertising and analytics providers. This information may involve items like cookies, log data, or web beacons. It's important to note that derivative data collected by third-party service providers generally doesn't identify a specific individual.

FINANCIAL DATA

Financial data refers to information associated with your payment method, such as credit card or bank transfer details. We collect financial data to facilitate your ability to buy, order, return, or exchange products or services on our website and any connected mobile applications. It's important to note that we store only a limited amount of financial data. The majority of this data is securely handled by our payment processor, PayPal, Stripe, Cococart. To understand how it utilizes, discloses, and safeguards your financial data, we recommend reviewing their Privacy Policy. You can find Stripe's Privacy Policy here for your reference, Paypal’s here and Cococart’s here.

SOCIAL NETWORKING DATA

We may obtain personal information from social networking sites and apps, such as Facebook, Instagram, LinkedIn, Twitter, Snapchat, or other social networking platforms not explicitly mentioned here. This information may encompass your name, social network username, location, email address, age, gender, profile picture, and any other publicly available details.

If you prefer that we don't access this information, you can modify your privacy settings on the respective social networking site.

OTHER DATA

At times, you may provide us with extra information when entering a contest or giveaway or taking part in a survey. You will receive a request for this information, and it will be evident that you are providing this data in return for an opportunity to participate in such a contest or giveaway.

HOW WE USE YOUR INFORMATION

Your information enables us to provide you with specific products and services, including access to our website, fulfilling our commitments to you, tailoring your interaction with our company and website, and offering recommendations for other products and services that we believe may interest you. We generally retain your data and may transmit it to a third party for processing. However, when we handle your data, we do so to support our legitimate business interests, such as giving you the opportunity to purchase our goods or services and engage with our website or mobile app.

In particular, we may utilize the information and data mentioned above for the following purposes:

Creating and managing your account.

Delivering any products or services that you purchase.

Corresponding with you.

Processing payments or refunds.

Contacting you about new offerings we believe will interest you.

Engaging with you via social media.

Sending newsletters or other updates about our company or website.

Delivering targeted advertising.

Soliciting feedback from you.

Notifying you of updates to our product and service offerings.

Resolving disputes and troubleshooting any issues.

Administering contests or giveaways.

Creating a personalized profile for you, enhancing the personalization of your future interactions with our website.

Compiling anonymous statistical data for our internal use or for third-party purposes.

Assisting law enforcement when necessary.

Preventing fraudulent activity on our website or mobile app.

Analyzing trends to enhance our website and offerings

Use personal data to customize content and features for individual users, improving their digital experience.

Leverage personal data for precise, user-specific marketing campaigns, enhancing engagement and conversion rates.

BASIS FOR UTILIZING YOUR DATA

The data we gather and store primarily serves the purpose of enabling us to provide products and services for purchase. Additionally, TETZAGUSTIN.COM and OBSIDIAN GUIDANCE may collect, use, and process your information based on the following justifications:

LEGITIMATE BUSINESS INTERESTS

We may employ and manage your data for the sake of our legitimate business interests. These interests encompass activities such as communicating with you, enhancing our products and services, improving our website, and delivering the information or products you've requested.

Performance of a Contract: Your information may also be used and processed to establish a contract with you and fulfill our contractual obligations as agreed upon.

Consent: We may utilize your data, or allow selected third parties to do so, based on your explicit consent for the use and sharing of that data. You retain the right to withdraw your consent at any time, although this action may impact your ability to use our website or other services.

As Mandated by Law: Additionally, we may use or process your data as necessary to comply with legal requirements.

WHY WE DISCLOSE YOUR INFORMATION

We may share your information with third parties in specific circumstances. Specifically, we may share your data with third-party processors when required to advance our legitimate business interests. These interests encompass managing our website, overseeing your account, entering into contracts with you, communicating with you, processing orders for goods or services, delivering our products and services, identifying trends, safeguarding our company's security, and promoting additional goods and services to you. Our basis for disclosing your data is both your consent to this Privacy Policy and our legitimate right to safeguard and further our business interests.

Here are specific reasons why we may share your information:

Third-Party Processing: We may share your information with third parties who assist us with various tasks, including payment processing, hosting services, email delivery, communications, and customer service. These third-party processors are not authorized to use or disclose your personal information except for providing services to our company.

Legal Obligations: We may share your data as required by law or to respond to legal processes, such as subpoenas, or to protect the rights, property, and safety of others. This may involve sharing information with other parties to prevent or address fraud and mitigate credit risks.

Protecting Our Company: Your information may be used to safeguard our company's interests, including investigating and resolving violations of our rights or policies. We may also disclose your information when reasonably necessary to obtain and maintain insurance coverage, manage risks, seek financial or legal advice, or to assert or defend against legal claims.

Business Transfers: In rare instances, if our company undergoes a merger, acquisition, bankruptcy, dissolution, reorganization, or a similar transaction, your data may be transferred or shared as part of that process. In such cases, customer information becomes one of the business assets acquired by a third party. You acknowledge that such business transfers may occur and that your personal information may continue to be stored, used, or processed as outlined in this privacy policy.

Advertising: We may employ third-party advertising companies, such as Google Adsense, to manage our advertisements that appear when you visit our website or mobile app. These companies may use information about your visit to our website and other sites contained in web cookies to deliver personalized ads for products and services that may interest you. We cannot control the activities of these advertisers or other websites. We recommend consulting the respective Privacy Policies of these third-party advertisers for more detailed information on their practices and instructions on how to opt out of certain practices.

Interaction with Others: When you interact with others on our website or mobile app, such as participating in group chats or online courses, other users may access some of your data, including your name, profile picture, and your history of interaction with our website, such as previous comments or posts.

Online Postings: Your online posts may be visible to others, and we may share your comments outside the website.

External Links: Our website may contain hyperlinks to third-party websites not under our control. We advise exercising caution when clicking on these links. While we take reasonable care in including hyperlinks on our web page, we do not regularly monitor the websites of these third parties and are not responsible for any damage or consequences resulting from using these links. We are not bound by the Privacy Policies of any third-party website you access through a hyperlink, nor are they bound by ours. We encourage you to read the policies of those third-party websites before interacting with them or making purchases. They may collect different information using different methods than we do.

Other Purposes: We may disclose your personal data as necessary to comply with legal obligations or to protect your interests, the vital interests of others, or our company.

WHAT TECHNOLOGIES WE USE

Log Files: We make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies: We also utilize cookies, which are small text files sent from your computer, and web beacons to store specific information. Cookies play a role in authenticating your identity, checking if you are logged into our website, personalizing your experience, enhancing security, enabling targeted advertising, and analyzing the performance of our website and services. For instance, cookies enable us to recommend blog posts based on your previous reading history on our site. We use cookies that are not tied to your account but are distinctive enough to help us understand general trends, enhance your interactions with our website, and assess how our site is used, ultimately aiding us in refining our website and service offerings.

We may employ one or more of the following types of cookies:

Essential Cookies: These cookies help run our website efficiently and enhance your experience. They may expedite content loading and provide access to 'members only' or recurrent user sections of our site.

Functionality Cookies: These cookies remember your preferences from previous visits, including login information, saving you the trouble of repeatedly entering the same details.

Social Media Cookies: These cookies record your interactions with social media tools while visiting our website. For instance, we may record that you've 'liked' a particular aspect of our site. The social media application may also share data with us, subject to your permission. To adjust your social media sharing settings, please visit the privacy settings of the respective social media network.

Advertising Cookies: We collaborate with third-party advertising partners who track your browsing habits on our website to display relevant advertisements about our services when you visit third-party sites, such as social media platforms. These cookies may also help us access your location.

Additionally, we may employ third-party software to display advertisements on our website or mobile application, oversee marketing or email campaigns, or manage other company initiatives. These third-party software solutions might utilize cookies or similar tracking technologies. We have limited control over these third parties and their cookie usage. For more information on opting out of interest-based ads, please visit the Squarespace policy page here.

Pixel Tags: We may also use pixel tags, small graphic files that enable us to monitor your website usage and provide us with information on how you interact with the site. These tags may collect your device's IP address and browser type. Our third-party partners may also use pixel tags to gather information during your site visits, which we may use to display targeted advertisements.

Email Confirmations: Email confirmations inform us when you open our emails. This helps us gauge how users respond to our email communications and improve them.

Other Technologies: We may employ other data technologies that collect similar information, serving purposes such as security and fraud detection. These technologies provide us with insights into your website usage, allowing us to enhance our website and services.

We may collaborate with third-party analytic firms, such as Squarespace Analytics and Google Analytics. These analytic companies might also employ cookies (as described earlier) and other tracking technologies to assess visitors' interactions with our website and mobile app. Their aim is to determine the popularity of content and gain a deeper understanding of online activity. It's important to note that we do not share personal information with these third-party vendors. However, in order to access our website, your consent to the collection and utilization of your information by these third-party analytic companies is required. We recommend reviewing their Privacy Policies and reaching out to them directly if you have any questions. If you prefer to prevent the collection and use of your information by tracking technologies, you can visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Google Analytics: If you wish to opt out of Google Analytics tracking your activity on our website, you can install the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from gathering information about your visits to our website. For more details on Google's Privacy Policy, please visit https://policies.google.com/privacy.

Facebook:To opt out of Facebook's interest-based advertisements, you can visit https://www.facebook.com/help/568137493302217. For further information on Facebook's Privacy Policy, you can explore  https://www.facebook.com/fulldatausepolicy.

PROCESSING YOUR INFORMATION

For the most part, we do not handle your information in-house; instead, we entrust it to third-party processors for processing. An additional example of this is when you make a purchase using your credit card on our website. In such cases, a third-party payment processor, like Stripe, securely processes your payment, ensuring the transaction's accuracy and security. They handle the payment details and financial transactions on our behalf. We engage these third-party processors because they specialize in secure payment processing, and we rely on their expertise to maintain the security and integrity of your financial information. Further details regarding third-party processing are provided below

Nonetheless, there are occasions when we may internally process your data. The legal basis for this internal processing derives from your consent, our need to pursue legitimate business interests, and our obligation to comply with legal requirements. When we undertake this processing, our purposes encompass administering, maintaining, and enhancing our website and offerings, establishing contracts with you, fulfilling the terms of these contracts, maintaining transaction and interaction records, delivering goods and services, adhering to legal obligations, seeking professional advice, and safeguarding the rights and interests of our company, our customers (including you), and any third parties. The data we may process includes:Data associated with Your account, such as Your name, address, email address, and payment information.

Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed

Data related to Your personal profile, such as Your name, address, profile picture, interests and hobbies, or employment details.

Data that You provide Us in the course of using Our services.

Data that You post on Our website, such as comments or responses to blogs.

Data that You submit to Us when You make an inquiry regarding Our website or offerings.

Data related to Your transactions with Us, including Your purchase of Our goods or services. This information may include contact details and payment information.

Data that You provide to Us when You subscribe to Our emails or newsletters, including Your email address and contact information.

Data that You submit to Us via correspondence, such as when You email Us with questions.

Any other data identified in this policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.

INTERNATIONAL DATA

Our website is hosted on servers located in the United States. Therefore, if you reside outside the United States, some of your data will be transferred internationally to and stored on those servers. Additionally, we may use third-party processors (including payment processors) and subcontractors located in the United States. We employ all reasonable methods to safeguard the security of your data during transfer, including hosting our website on reputable servers and engaging reputable third-party processors.

By using this site and providing us with your information, you consent to this transfer, processing, and storage of your data in the United States. Please be aware that privacy laws in the United States may differ from those in other countries. Here are some important points to consider:

We may transfer data we collect to locations outside of our headquarters for processing or storage, and the data may be processed by our staff or by third-party processors. For example, we may engage third parties to fulfill orders. By submitting your personal data, you agree to this transfer, storage, and processing. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data that is provided to us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.

The transmission of data via the internet is never entirely secure, and we cannot guarantee the security of data that is sent to us electronically. Your transmission of data to us is at your own risk.

When data that you have transmitted to us is password protected, you are responsible for keeping the password confidential. You are exclusively responsible for any breaches of your data that result from your own disclosure of or failure to protect your password.

Regarding customer data outside the United States, it may be transferred to our website servers and/or third-party processors or subcontractors located in the United States. We use Squarespace which actively participates wit GDPR or CCPA.

DATA RETENTION

We maintain personal data for as long as it is required to serve our legitimate business purposes or comply with our legal obligations, or until you request its deletion. For instance, certain personal information will be retained indefinitely to support your account, unless you choose to delete it. Data collected for specific purposes, such as aiding law enforcement or analyzing trends, will be retained only for the duration necessary for those purposes. Any data no longer needed for the aforementioned purposes will be permanently deleted.

We will respect your request for data deletion, as explained more comprehensively below, unless legal requirements compel us to retain access to the data. It's important to note that we cannot govern the data retention policies of third parties. If you wish to have any third parties, including those to whom we've shared your data, erase that data, you will need to contact those third parties directly. You have the option to request a list of all third parties to whom we've shared your data.

We may keep usage data (data collected by our company or third-party analytics firms to analyze the usage of our website) as necessary for internal analytical purposes. Typically, this type of data is retained for a shorter duration compared to personal data, unless its retention is essential for enhancing the security or functionality of our website or offerings, or we are legally mandated to preserve it for a longer period.

SECURITY OF YOUR INFORMATION

We take every reasonable measure to safeguard your personal data and maintain the security of your information. We employ established and secure online payment systems and adhere to widely accepted security standards to prevent the loss or improper use of personal data. However, it's important to recognize that no security measure is entirely foolproof, and no data transmission method is immune to potential interception or misuse. Regrettably, we cannot assure the absolute security of any information you transmit to us.

By consenting to this Privacy Policy, you acknowledge that your personal data may be accessible via the internet across the globe. We are unable to prevent the use or misuse of your data by other parties.

In the event of a known breach of our security systems or any breach that could potentially pose a significant risk to you, we will promptly notify you. Your awareness and protection are of utmost importance to us.

CHILDREN

This website or mobile app is not designed for use by children under age 16, and We do not knowingly solicit personal data from anyone under age 16. If You are under age 16, do not access or use Our website or related products or services. If You become aware that We have collected data of anyone under the age of 16, please contact Us so that We may delete that data.

SENSITIVE DATA

We request that You do not submit any sensitive data to Us, via public postings, email correspondence with Us, or any other method, including social security number, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this privacy policy.

YOUR RIGHTS

You have certain rights with respect to Your personal data, as outlined below. Note that We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

CONFIRM PERSONAL DATA AND ITS USE

You possess the entitlement to inquire whether we maintain records of your data, the purposes for which it is held, and if we process or share your data with third-party processors and their associated purposes. We will furnish you with copies of your personal data, except when such disclosure would impede the rights and freedoms of others.

Change Consent: You can modify your consent regarding our use of your information. In such cases, you may be required to delete your account with us, as explained above, which could limit your access to our website.

Request a Copy of Data: You have the right to request a digital copy of the data we have about you. Your initial request for a copy of your personal data will be provided at no cost, but subsequent requests may incur a reasonable fee.

Update Account Information: You have the right to update or change any information You have provided to Us. To update or delete Your information, please contact Us at connect@tetzagustin.com.

Transfer Your Data: You can request that we collect and transfer your data to another controller in a commonly used and machine-readable format, unless doing so would create an undue burden for us.

Delete All Data: You have the right to ask us to delete all the data we hold about you, and we must promptly delete such data. There are exceptions to this right, such as when retaining your data is required by law, necessary for freedom of expression and information, needed for legal compliance, or essential for legal claims. Such a request may result in the termination of your account with us and limited or no access to our website.

Emails and Communications: You can opt out of receiving future email correspondence from us during account registration or when making a purchase by checking the appropriate box. You can also adjust your communication settings by contacting us at connect@tetzagustin.com.

Marketing Communications: You may choose not to receive third-party marketing communications or have your personal information used for marketing purposes. Contact us at connect@tetzagustin.com. to make this choice.

Processing: In certain circumstances, you can limit the processing of your data, for example, if you dispute the accuracy of your data or object to processing while the objection is being verified. During processing restriction, we will continue to store your data but won't share it with third-party processors without your consent, except as required by law or to protect rights. Additionally, you can opt out of any data processing altogether. Note that this may lead to account termination and restricted website access.

Complaints: If you are an EU resident, you have the right to file a complaint with a supervising authority if you believe we are mishandling your data or violating your rights under this Privacy Policy or applicable law. You can do this in the EU member state where you reside, have your place of business, or where the alleged infringement occurred. If you are outside the EU, you may have privacy rights under the laws of your jurisdiction.

CALIFORNIA PRIVACY RIGHTS

The State of California has established its own unique regulations that apply to California residents.

As of its effective date of January 1, 2020 We are also compliant with the California Consumer Privacy Act Of 2018, Cal. Civ. Code §§ 1798.100 Et Seq. (CCPA).

Any California resident may request, free of charge, the personal information We have collected or stored about themselves or about a member of their household. For security purposes, We reserve the right to ask for verification of Your identity and proof of your California residency at the time of your request.

Any California resident has a right to request the personal data We have collected, or request deletion of the personal data We have collected, including but not limited to:

Any personally identifying information, such as a real name, alias(es), mailing or resident address, IP address, email address, account name, biometrics, or any other data that could uniquely identify a California resident; and

Commercial information, including products or services purchased, obtained, or considered, search history, interactions with Our website, or any other purchasing or browsing history of Our site and/or offer(s); and

Site comments made publicly or privately; and

Geolocation data; and

Professional or employment-related information; and

Education information.

We reserve the right to collect any of the above data on California residents and their households.

We do not plan on selling your data. Regardless, any California resident can email us at  [YOUR EMAIL]. to explicitly request to opt-out of any such sale of data.

California residents also have the option to request a full deletion of their account and any data We have collected and associated with them.

We agree to comply with any data request or deletion made pursuant to the CCPA in a reasonable timeframe, during normal business hours and excluding holidays or Our pre-scheduled time off.

NEWSLETTER PRIVACY

We provide you with the option to voluntarily provide us with certain information that we use for email and marketing purposes. This information may encompass your name and email address. You will always have the opportunity to opt-out of future email communications, but we retain the right to keep a record of past email subscribers. We may use this information as reasonably required in our business operations and as stipulated by law. Your information may be shared with necessary parties for the regular conduct of our business, such as in Facebook ads or Google Pay Per Click marketing campaigns.